Products, Sales and Promotions
We offer all major payment methods like E-Transfer PayPal, Venmo, Apple Pay, Chime, and Crypto Currency
We cannot add orders to an account. You must be logged into your account while placing an order for information to be reflected on your account.
No. All orders must be placed online through our website. We cannot process an order over the phone.
Once you Proceed to Checkout, your coupon code can be entered on the checkout page. The code can be entered in the coupon code field on the checkout page. Once the code is entered you will see the discount for the PinkCherryX coupon code automatically applied to the total. Limit one coupon code per order.
Shipping & Refund
Unfortunately we are unable to cancel your order once it has been processed. If you no longer wish to receive the order we suggest you mark the package Return to Sender and refuse the order at the time of delivery. You can also bring the unopened package back to the carrier and advise them you are refusing the delivery.
All orders are considered used once the shipping box is opened and will not be accepted back by our warehouse. Please make sure the shipping box remains sealed.
Because of the intimate nature of the items we sell, we are unable to return or exchange purchased toys and products unless defective. This is for the health, safety and peace of mind of our customers. Any item that is designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse, they are considered used, and therefore cannot be returned.
This includes, but is not limited to:
- Vibrators And Dildos
- Douche/Enema Kits
- Anal Toys, Beads And Plugs
- Cock And Ball Devices, Cock Rings And Cock Sleeves
- Gags And Ropes
- Lingerie And Men's Wear
- Lubes, massage oils, condoms, and body paints are also not returnable.
Standard shipping is free for orders over $59+ (before tax and after the coupon code is applied) otherwise the cost is just $9.99. If you need your order faster than the standard promised delivery date, you will be provided with other promise delivery dates to choose from. The cost of faster shipping will be determined based on the delivery date you choose.
For items delivered to remote areas, there may be an additional charge. Please refer to the shipping estimate at checkout for the final price.
Discreet shipping is important to many of us. The shipping label will simply read Customer Service. Below is a sample of an order ready to be shipped. Some orders may be packaged in bubble mailers.Â
Delivery Using takes 24 hours. Orders placed by 12 Noon EST will ship same-day. Most orders placed after the 12 Noon EST deadline will ship the next business day. Keep in mind that weekends and holidays are not considered business days by, or our shipping partners.